Finance & Accounting
Finance is where your company turns work into money: you bill clients, collect payments, pay suppliers, and keep a complete, self-balancing set of books behind the scenes. Finance staff (Finance Manager, Accountant), admins, and project managers use this area to raise invoices, record receipts and payments, manage the chart of accounts, run budgets, and close each fiscal year. Every document you create here — an invoice, a receipt, a bill — quietly writes a matching accounting entry to the general ledger, so your financial reports are always in sync with what actually happened.
Company Dashboard22 min read22 sections
On this page22 sections
- How money flows through the ledger (read this first)
- Invoices
- Receipts (Receipts & Payments)
- Journals
- Inventory / Products
- GL Accounts (Chart of Accounts)
- Account Mappings
- AR Clients
- AP Suppliers
- Fiscal Years
- Bills
- Purchase Orders
- Bank Accounts
- Bank Reconciliation
- Expenses
- Budgets
- Fixed Assets
- Credit Notes
- Debit Notes
- Vendors
- Tax Rates
- Where to get help
You reach everything below from the Finance section in the left sidebar.
Note: Most Finance screens are gated by permission. As a rule of thumb, Finance Manager and Accountant have full day-to-day access, Admin and Super Admin can do everything, Project Manager can see project-related billing, and Read Only users can view but not change. Where a specific role matters, it is called out in that section.
#How money flows through the ledger (read this first)
Before the individual screens, here is the big picture. ApixONN keeps double-entry books: every transaction has an equal debit and credit, so the accounts always balance.
- An invoice becomes revenue when you send it. Creating an invoice as a draft does nothing to your books. The moment you send it, the system posts an accounting entry: it debits the client's receivable (the client now owes you the full amount), credits revenue (your earnings, net of any discount), and credits tax payable (any VAT you collected on the company's behalf). This is also the moment the client's credit limit is checked.
- A receipt clears the receivable. When the client pays and you record a receipt, the system debits cash/bank (money in) and credits the client's receivable (they owe you less). Once the receivable is fully cleared, the invoice flips to Paid.
- The same logic runs in reverse for suppliers. A bill credits accounts payable (you owe the supplier); paying it debits payable and credits cash.
You never have to write these entries by hand — the documents do it for you. The Account Mappings screen is what tells the system which accounts to use, so setting those up correctly is what makes all of this work.
Tip: If an invoice or receipt ever seems not to affect your reports, the usual cause is a missing account mapping. See Account Mappings below.
#Invoices
Invoices are the bills you send to your clients. This is where most revenue begins.
Where to find it: Finance → Invoices
What you can do here
- Create an invoice from scratch, or generate one automatically from approved timesheets.
- Send an invoice to lock it and post it to your books.
- Record payments against a sent invoice.
- Print a client-ready invoice PDF or the underlying accounting entry.
- Export the whole list to Excel or a printable PDF.
Invoices list with summary cards (Total, Outstanding, Overdue, Paid), status filter, and a table of invoices with Send / Record Payment / Print actions
#How to create an invoice
- Click Create (top right).
- In Select Client, search for the client by name or serial and pick them. This is the client's receivable account — it decides who gets billed and where the entry lands.
- Optionally choose a Project to tie the invoice to.
- The Client Name fills in automatically; add Client Email and Client Address if you want them on the PDF.
- Set the Invoice Date and Due Date (the due date defaults to 30 days out) and pick the Currency.
- Add your line items. For each row you can pick a product from the catalog to auto-fill it, or type a Description, Qty, Unit Price, and Tax Rate (%) yourself. Use + Add Item for more rows.
- Enter a Discount amount if any — the running Subtotal, Tax, and Total update as you type.
- Add Notes and Payment Terms if needed.
- Click Create Invoice. The invoice is saved as a Draft — nothing hits your books yet.
#How to create an invoice from timesheets
This turns billable, approved hours into invoice lines automatically — ideal for time-and-materials projects.
- Open the Generate Invoice from Timesheets tool (available from the invoice actions / project billing).
- Choose the Project and the Period From / Period To dates.
- Click Fetch Billable Timesheets. The system pulls every approved, billable timesheet in that window and lists each employee with their hours, rate, and amount.
- Tick the line items you want to bill (all are selected by default; use Select all / Deselect all). The running total updates.
- Optionally set a Due Date and Notes.
- Click Create Invoice.
Note: Only approved and billable timesheets appear. If you get "No approved billable timesheets found", either the hours aren't approved yet or the allocation isn't marked billable.
#How to send an invoice
- Find the invoice in the list (it must be in Draft).
- Click Send and confirm.
- The invoice moves to Sent and the accounting entry is posted (receivable debited, revenue and tax credited).
Note: Sending is the point of no return for your books — it posts the ledger entry. Marking sent and posting happen together, so if anything fails the invoice safely stays a draft.
Credit-limit behavior on send. If the client has a credit limit set and sending this invoice would push their total outstanding balance over it, the send is blocked. You'll see the client's credit limit, current exposure, this invoice's amount, the projected exposure, and how much it goes over by. To send anyway you must confirm an override — and only a user with invoice-approval authority (typically Finance Manager, Admin, or Super Admin) is allowed to override. The override is logged. If a client has no limit set, there is no check.
Credit-limit override confirmation showing credit limit, current exposure, this invoice, projected exposure, and over-by amount
#How to record a payment
- On a Sent or Overdue invoice, click Record Payment.
- The Outstanding Balance is shown; the amount defaults to it (you can enter a partial amount).
- Confirm the Date, choose a Payment Method (Bank Transfer, Cheque, Card, Cash, or Other), and optionally add a Reference / Txn ID and Notes.
- Click Record Payment. Cash is debited, the receivable is credited, and a receipt entry is generated. When the invoice is fully paid it becomes Paid.
#Exporting and printing
- Excel and PDF buttons (top right) export the current filtered list.
- On any invoice row, Invoice prints a client-ready PDF and قيد prints the accounting entry for your records — both work in any status.
#Field guide — Create Invoice
| Field | What it means | Notes |
|---|---|---|
| Select Client | The client being billed (their receivable account) | Required. Search by name or serial. Add new via AR Clients. |
| Project | Links the invoice to a project | Optional. |
| Client Name / Email / Address | Details printed on the PDF | Name auto-fills from the client; email and address are optional. |
| Invoice Date | The date of the invoice | Required. |
| Due Date | When payment is expected | Required. Defaults to 30 days ahead. |
| Currency | Currency of the invoice | USD, EUR, GBP, SAR, AED. |
| Line items | What you're billing for | Description, Qty, Unit Price, Tax Rate. Pick a product to auto-fill. |
| Discount | A flat amount off the total | Optional. Reduces revenue, not tax. |
| Notes / Payment Terms | Free text on the invoice | Optional. |
#Statuses — Invoices
| Status | What it means |
|---|---|
| Draft | Created but not yet sent. No effect on your books. Can be edited or deleted. |
| Sent | Issued to the client and posted to the ledger. Awaiting payment. |
| Paid | Fully paid; the receivable is cleared. |
| Overdue | Sent, past its due date, and still unpaid. |
| Cancelled | Voided. |
#Tips & FAQ
- Why can't I edit or delete this invoice? Only Draft invoices can be deleted. Once sent, an invoice is part of your books — issue a Credit Note instead of deleting it.
- The Record Payment button is missing. It only appears on Sent or Overdue invoices. Drafts must be sent first; paid invoices have nothing left to collect.
- Send is blocked. The client is over their credit limit — ask an approver (Finance Manager or Admin) to review and override, or collect on older invoices first.
#Receipts (Receipts & Payments)
This screen records money in (receipts from clients) and money out (payments to suppliers) as standalone vouchers, separate from a specific invoice. It's the general-purpose cash-in/cash-out ledger for AR and AP.
Where to find it: Finance → Receipts
What you can do here
- Record a Receipt — cash or bank coming in from a client (debits cash/bank, credits the client's receivable).
- Record a Payment — cash or bank going out to a supplier (debits the supplier's payable, credits cash/bank).
- Filter by type and date range, and export to Excel or PDF.
- Print the accounting entry for any voucher.
Receipts & Payments screen with green New Receipt and red New Payment buttons, summary cards (Total Received, Total Paid, Net), and a voucher table
#How to record a receipt or payment
- Click + New Receipt (green) or + New Payment (red).
- Set the Date and Currency.
- Choose the Cash / Bank account the money moves through.
- Choose the Client (for a receipt) or Supplier (for a payment).
- Enter the Amount.
- Pick a Payment Method (Cash, Bank Transfer, Cheque, Card, Other) and add a Reference (cheque number, transfer ID) and Notes if useful.
- Click Save Receipt / Save Payment.
#Field guide — Voucher
| Field | What it means | Notes |
|---|---|---|
| Date | When the money moved | Required. |
| Currency | Currency of the voucher | USD, SAR, AED, EUR, GBP. |
| Cash / Bank account | Where cash lands (receipt) or leaves from (payment) | Required. Drawn from your mapped cash/bank accounts. |
| Client / Supplier | The party on the other side | Required. Add new via AR Clients / AP Suppliers. |
| Amount | How much moved | Required. |
| Payment Method | How it was paid | Cash, Bank Transfer, Cheque, Card, Other. |
| Reference | Cheque #, transfer ID, etc. | Optional. |
Tip: To settle a specific invoice and mark it Paid, use Record Payment on the invoice itself. Use this screen for general or on-account receipts and supplier payments.
#Journals
Journals are manual accounting entries — the accountant's direct line into the general ledger for adjustments, accruals, corrections, and year-end entries that no document creates on its own.
Where to find it: Finance → Journals
What you can do here
- Create a balanced manual journal entry.
- Review a draft entry and post it to the ledger.
- Export the journal list.
Who can use it: Accountant, Finance Manager, Admin.
#How to create a journal entry
- Click New Entry.
- Set the Date, choose a Type (Manual, Reversing, or Closing), and add a Reference and a Description.
- On the Debit side, add one or more lines: pick an account, enter an amount, and optionally a note. Use + Add Line for more.
- Do the same on the Credit side.
- Watch the balance bar: total debits must equal total credits. A green check means it's balanced; a red mark shows the difference.
- When balanced, click to save the entry as a Draft.
New Journal Entry modal with two-column Debit / Credit layout, per-side totals, and a green Balanced status bar
#How to post a journal entry
- Open a Draft entry from the list (it shows Review & Post →).
- Review the lines in the detail view.
- Click Post to GL and confirm.
Note: Posting updates your GL balances and cannot be undone. To reverse a posted entry, create a Reversing entry.
#Statuses — Journals
| Status | What it means |
|---|---|
| Draft | Entered but not yet in the ledger. Editable. |
| Posted | Committed to the GL. Affects balances and reports. |
| Reversed | Undone by a later reversing entry. |
#Journal types
| Type | Use it for |
|---|---|
| Manual | Everyday adjustments and corrections. |
| Reversing | An entry that automatically undoes a prior one. |
| Closing | Year-end entries that close income into equity. |
| Automatic | Created by the system from invoices, receipts, etc. (you won't create these by hand). |
Tip: You can only post to leaf accounts (the lowest level of the chart). If posting fails, you likely chose a parent/header account — pick the specific sub-account instead.
#Inventory / Products
The المخزن (Inventory) item opens the inventory workspace, which also holds your product catalog. Products defined here can be picked when building invoices, bills, and purchase orders to auto-fill descriptions, prices, and tax rates.
Where to find it: Finance → المخزن (Inventory)
What you can do here
- Manage the Products catalog.
- Track PO Receipts (goods received against purchase orders).
- View a stock report.
#Field guide — Product
| Field | What it means | Notes |
|---|---|---|
| Code | Short product/service code | Required, unique. |
| Name | Product or service name | Required. |
| Description | Longer description | Optional. |
| Unit | Unit of measure (hour, item, etc.) | Optional. |
| Unit Price | Default selling price | Used to auto-fill invoice lines. |
| Tax Rate | Default tax percentage | Used to auto-fill invoice lines. |
| Active | Whether it's selectable | Inactive products are hidden from pickers. |
#GL Accounts (Chart of Accounts)
The chart of accounts is the backbone of your books — the full list of accounts every transaction posts into. This screen manages that structure and gives you the trial balance and per-account statements.
Where to find it: Finance → GL Accounts
What you can do here
- Create and edit accounts, organized into a parent/child tree.
- Seed a standard default chart in one click.
- View the Trial Balance and export it (general or detailed with AR/AP sub-accounts).
- Open an Account Statement for any account.
Who can use it: Accountant, Finance Manager, Admin. Creating or restructuring accounts is typically Finance Manager or Admin.
#Leaf vs parent accounts
Accounts form a tree. Parent accounts (headers like "Revenue" or "Accounts Receivable") are rollups — they total up their children but you cannot post transactions directly to them. Leaf accounts (the lowest level, like a specific revenue line or a single client's receivable) are where transactions actually land. When you map roles or build entries, always point at a leaf account.
Chart of Accounts tree with collapsible parent rows, type badges (Asset/Liability/Equity/Revenue/Expense), balances, and Statement action
#How to create an account
- Click New GL Account.
- Enter a unique Account Code and an Account Name.
- Choose the Type (Asset, Liability, Equity, Revenue, or Expense) and the matching Sub Type.
- Optionally choose a Parent Account (of the same type) to nest it under.
- Set the Currency and an Opening Balance if the account starts with one.
- Add a Description and click Create Account.
Note: After an account exists, only its code, name, description, and active flag can be changed. Type, sub-type, parent, currency, and opening balance are locked so historical postings stay consistent.
#How to seed a default chart
If you're starting fresh, click Seed Defaults to create a complete standard chart of accounts (cash, receivables, payables, revenue, expenses, tax, equity, and so on) in one step.
#Field guide — GL Account
| Field | What it means | Notes |
|---|---|---|
| Account Code | Unique number for the account | Required. |
| Account Name | Human-readable name | Required. |
| Type | Asset, Liability, Equity, Revenue, Expense | Required. Locked after creation. |
| Sub Type | Finer category (e.g. current asset, COGS) | Required. Locked after creation. |
| Parent Account | The header this rolls up into | Optional. Same type only. Locked after creation. |
| Currency | Account currency | Locked after creation. |
| Opening Balance | Starting balance | New accounts only. |
| Active | Whether it can be used | Editable anytime. |
#Account types
| Type | Represents |
|---|---|
| Asset | What the company owns (cash, receivables, equipment). |
| Liability | What the company owes (payables, tax, loans). |
| Equity | Owners' stake and retained earnings. |
| Revenue | Income the company earns. |
| Expense | Costs the company incurs. |
Tip: The Statement button on any account prints or exports a full transaction history (a ledger) for that account — useful for reconciling or answering "where did this balance come from?".
#Account Mappings
Account mappings are the glue between your documents and your ledger. They tell the system, for each accounting role, which GL account to use — so when you send an invoice or record a receipt, it knows exactly where to post.
Where to find it: Finance → Account Mappings
What you can do here
- Assign a GL account to each predefined role.
- Add custom mappings for anything beyond the standard set.
- See at a glance which roles are still unconfigured.
Who can use it: Finance Manager, Admin, Super Admin. This is setup you do once and rarely touch.
#How to configure a mapping
- Find the role in the list.
- In its dropdown, choose the GL account that role should use.
- The status changes to Mapped. Save your changes.
Account Mappings table with role name, hint, an account dropdown, the mapped account's type badge, and a Mapped / Not configured status
#The roles you map
| Role | What it's used for |
|---|---|
| Cash & Bank | Default cash account for receipts and payments. |
| Bank Account | Main bank account. |
| Accounts Receivable | Parent for customer invoices owed to you. |
| Accounts Payable | Parent for vendor bills you owe. |
| Sales Revenue | Revenue from sales invoices. |
| Service Revenue | Revenue from services rendered. |
| Tax Payable (VAT) | Tax you collect and owe to authorities. |
| Payroll Expense | Salary and wage expense. |
| Salaries Payable | Accrued salaries owed to employees. |
| Cost of Revenue | Direct cost of delivering services. |
| Purchase / Vendor Expense | Expenses for purchased goods and services. |
| Retained Earnings | Accumulated profit or loss carried forward. |
| Income Summary | Temporary account used during year-end closing. |
Note: If invoices post but revenue or receivables land in the wrong place — or don't post at all — check that Accounts Receivable and Sales/Service Revenue are mapped to the correct leaf accounts. This is the single most common finance setup issue.
#AR Clients
AR Clients are your customers, each held as a sub-account under Accounts Receivable so every client has their own running balance.
Where to find it: Finance → AR Clients
What you can do here
- Add and edit client receivable accounts.
- See each client's serial, opening balance, and current balance.
- Activate or deactivate clients.
#How to add a client
- Click to add a new client.
- Enter the client Name, choose a Currency, and set an Opening Balance if they already owe you something.
- Add Notes if useful and save.
#Field guide — AR Client
| Field | What it means | Notes |
|---|---|---|
| Client Name | The customer's name | Required. Becomes a sub-account of Accounts Receivable. |
| Currency | The client's billing currency | |
| Opening Balance | Any balance carried in from before | Optional. |
| Notes | Free text | Optional. |
Tip: New clients created while building an invoice ("Add Client") land here too.
#AP Suppliers
AP Suppliers are the mirror image of AR Clients: your vendors, each a sub-account under Accounts Payable with its own balance.
Where to find it: Finance → AP Suppliers
What you can do here
- Add and edit supplier payable accounts.
- Track each supplier's opening and current balance.
- Activate or deactivate suppliers.
#Field guide — AP Supplier
| Field | What it means | Notes |
|---|---|---|
| Supplier Name | The vendor's name | Required. Becomes a sub-account of Accounts Payable. |
| Currency | The supplier's currency | |
| Opening Balance | Any balance carried in | Optional. |
| Notes | Free text | Optional. |
Note: AP Suppliers are the accounts your bills and supplier payments post against. The Vendors screen holds richer company/contact details; the two work together.
#Fiscal Years
Fiscal years define your accounting periods and let you lock the books once a year is finished.
Where to find it: Finance → Fiscal Years
What you can do here
- Create a fiscal year.
- See which periods are Open and which are Closed.
- Close a completed year to snapshot balances and lock it.
Who can use it: Finance Manager, Admin, Super Admin.
#How to close a fiscal year
- On an open year, click Close Year.
- Read the warning: all GL balances will be snapshotted and the period locked.
- Tick the confirmation checkbox to confirm you want to close it.
- Add optional notes and click Close Fiscal Year.
Fiscal Years cards showing Open and Closed periods, the current year highlighted, and a Close Year action
#Statuses — Fiscal Years
| Status | What it means |
|---|---|
| Open | The period is active; transactions can post to it. |
| Closed | Balances are snapshotted and the period is locked. No new postings. |
| Current | The period marked as today's active year (also open). |
Note: Closing is a deliberate, irreversible year-end step. Make sure all invoices, bills, and adjusting journals for the year are posted first.
#Bills
Bills are the invoices you receive from suppliers — your accounts payable.
Where to find it: Finance → Bills
What you can do here
- Enter a supplier bill with line items.
- Approve a bill and record payment against it.
- Track outstanding and overdue payables; export to Excel or PDF.
#How to enter and pay a bill
- Click to create a bill.
- Select the Supplier (their payable account) — the vendor name fills in.
- Optionally link a Project.
- Set the Bill Date and Due Date, choose the Currency, and add a Reference and Notes.
- Add line items (Description, Qty, Unit Price, Tax Rate) and save. The bill starts as Draft.
- Click Approve to move it forward.
- Click Pay, set the Payment Date and Payment Method, and record the payment. When fully paid the bill becomes Paid.
#Statuses — Bills
| Status | What it means |
|---|---|
| Draft | Entered but not approved. |
| Approved | Cleared for payment. |
| Paid | Fully paid; payable cleared. |
| Overdue | Approved, past due, still unpaid. |
| Cancelled | Voided. |
Tip: To dispute or reduce a supplier bill, raise a Debit Note against it rather than editing the bill.
#Purchase Orders
Purchase Orders (POs) are your formal commitments to buy from a supplier, ahead of the bill. Receiving a PO records the goods and can feed inventory.
Where to find it: Finance → Purchase Orders
What you can do here
- Raise a PO to a supplier with line items.
- Approve, receive (record a goods-received note), or cancel a PO.
#How to raise and receive a PO
- Click to create a purchase order.
- Select the Supplier.
- Set the PO Date and an Expected Delivery date, choose the Currency, and add Terms and Notes.
- Add line items and save (status Draft).
- Click Approve to authorize it.
- When goods arrive, click Receive and record what was received (a GRN — goods received note). The PO becomes Received.
#Statuses — Purchase Orders
| Status | What it means |
|---|---|
| Draft | Created, not yet approved. |
| Approved | Authorized and sent to the supplier. |
| Received | Goods received against the PO. |
| Cancelled | Voided. |
Note: A received PO can be linked to a supplier bill so what you ordered, received, and were billed for all reconcile.
#Bank Accounts
Bank Accounts are your company's real-world bank and cash accounts, used for payments, receipts, and reconciliation.
Where to find it: Finance → Bank Accounts
What you can do here
- Add and edit bank accounts with their opening balance.
#Field guide — Bank Account
| Field | What it means | Notes |
|---|---|---|
| Bank name / account details | Identifies the account | Required. |
| Currency | The account's currency | |
| Opening Balance | Starting balance | |
| Opening Date | Date the opening balance applies from | Defaults to today. |
#Bank Reconciliation
Bank reconciliation matches your bank statement against your books, so you can prove your recorded cash equals the bank's cash.
Where to find it: Finance → Bank Reconciliation
What you can do here
- Start a reconciliation for a bank account against a statement balance.
- Match each bank statement line to an unreconciled transaction in your books.
- Finalize once the difference reaches zero.
#How to reconcile
- Select the Bank Account.
- Click New Reconciliation, enter the statement balance and date, then Start Reconciliation.
- In the workspace you'll see Statement Balance, GL Balance, the Difference, and a Balanced / Unbalanced indicator.
- Click a bank statement line, then the matching Unreconciled GL Transaction, to match them. Matched items are checked off.
- Keep matching until the Difference is zero.
- Click Finalize. (You can't finalize while an outstanding difference remains.)
Bank Reconciliation workspace showing statement vs GL balance cards, a Difference figure, and two columns of matchable transactions
Tip: If the difference won't close, look for transactions recorded in your books but not on the statement (or vice versa) — those are your reconciling items.
#Expenses
Expenses are direct company costs — travel, supplies, subscriptions — that flow through an approval workflow before payment.
Where to find it: Finance → Expenses
What you can do here
- Record an expense against an expense account.
- Approve or reject submitted expenses.
- Pay an approved expense, which posts the ledger entry.
#How to record and process an expense
- Click to create an expense.
- Choose the Expense Account (what it's for) and the Payment Account (where the cash will come from).
- Optionally link a Project.
- Set the Expense Date, Amount, and Currency, and write a Description.
- Save it. It moves through Submitted for review.
- A reviewer clicks Approve (or Reject with a reason).
- Once approved, click Pay to record payment — the expense is debited and the payment account credited. The expense becomes Paid.
#Statuses — Expenses
| Status | What it means |
|---|---|
| Draft | Being prepared. |
| Submitted | Awaiting approval. |
| Approved | Cleared for payment. |
| Rejected | Declined (with a reason). |
| Paid | Paid and posted to the ledger. |
Note: Approving and paying are usually separate roles — a manager approves, finance pays. A rejected expense shows the reviewer's reason.
#Budgets
Budgets let you set planned figures per account, month by month, for a fiscal year, then compare them against actuals.
Where to find it: Finance → Budgets
What you can do here
- Enter a monthly budget for each GL account within a fiscal year.
- Save the budget.
- View Budget vs Actual to see variances.
#How to build a budget
- Choose the Fiscal Year (the current year is selected by default).
- The grid lists your accounts with a column for each month.
- Enter planned amounts per account per month. (Tip: double-click a cell to copy that value across all months.)
- Click Save.
- Switch to Budget vs Actual to compare your plan against what actually posted.
Budgets grid with GL accounts down the side and twelve month columns, plus a Budget vs Actual comparison view
#Fixed Assets
Fixed Assets tracks long-lived company property (equipment, vehicles, furniture) and depreciates it over time.
Where to find it: Finance → Fixed Assets
What you can do here
- Register an asset with its cost and depreciation schedule.
- Run depreciation for a period across all assets.
- Dispose of an asset when it's sold or retired.
#How to register and depreciate an asset
- Click to add an asset.
- Enter its details, choose a Depreciation Method, and set the Useful Life (months) — the screen previews the monthly and annual depreciation.
- Save the asset (status Active).
- Periodically click Run Depreciation, choose the period, and confirm — the system depreciates every eligible asset and posts the entries.
#How to dispose of an asset
- On an Active asset, click Dispose.
- Enter the disposal details and confirm. The asset moves to Disposed.
#Statuses — Fixed Assets
| Status | What it means |
|---|---|
| Active | In service and depreciating. |
| Disposed | Sold or retired; no longer depreciating. |
#Credit Notes
A credit note reduces what a client owes you — for a return, an overcharge, or a goodwill credit. It's the correct way to adjust a sent invoice without deleting it.
Where to find it: Finance → Credit Notes
What you can do here
- Issue a credit note against a customer invoice.
- Apply it to an invoice to reduce the outstanding balance.
#How to issue and apply a credit note
- Click to create a credit note and select the invoice it relates to, plus the amount and reason.
- Save it — it starts as Pending.
- To use it, click Apply, choose the invoice to apply it to and the amount, and confirm. The invoice's outstanding balance drops accordingly.
#Statuses — Credit Notes
| Status | What it means |
|---|---|
| Pending | Issued but not yet applied. |
| Applied | Used against one or more invoices. |
| Voided | Cancelled. |
#Debit Notes
A debit note is the supplier-side equivalent: it reduces what you owe a vendor — for returned goods, an overcharge, or a rebate.
Where to find it: Finance → Debit Notes
What you can do here
- Raise a debit note against an approved supplier bill.
- Approve it, then apply it to a bill.
- Cancel one that's no longer needed.
#How to raise, approve, and apply a debit note
- Click to create a debit note, select the bill it's against, choose a reason (Return, Overcharge, Rebate, Other), and add line items. It starts as Draft.
- Click Approve to authorize it.
- Click Apply, choose the bill and amount, and confirm — your payable to that supplier is reduced.
#Statuses — Debit Notes
| Status | What it means |
|---|---|
| Draft | Being prepared. |
| Submitted | Awaiting approval. |
| Approved | Authorized, ready to apply. |
| Applied | Used against a bill. |
| Cancelled | Voided. |
#Vendors
Vendors holds the company and contact details for the suppliers you buy from — names, emails, phone numbers, and payment terms. It complements the AP Suppliers accounts.
Where to find it: Finance → Vendors
What you can do here
- Add and edit vendor records with default payment terms.
- Activate or deactivate a vendor.
#Field guide — Vendor
| Field | What it means | Notes |
|---|---|---|
| Vendor details | Name, email, phone | |
| Payment Terms | Default terms for their bills | Net 30, Net 60, Net 90, Due on Receipt, or Custom. |
| Currency | The vendor's currency | |
| Status | Active or Inactive | Toggle with Deactivate / Activate. |
#Tax Rates
Tax Rates defines the tax percentages you apply on invoices, bills, and products.
Where to find it: Finance → Tax Rates
What you can do here
- Create tax rates of different kinds.
- Turn a rate on or off.
#Field guide — Tax Rate
| Field | What it means | Notes |
|---|---|---|
| Name | Label for the rate | e.g. "Standard VAT 15%". |
| Type | Kind of tax | VAT, GST, Sales Tax, Withholding, or Custom. |
| Rate | The percentage | |
| Active | Whether it's selectable | Toggle on the list. |
Tip: Deactivate rather than delete a rate that's been superseded, so historical documents keep their original tax.
#Where to get help
- Setup questions (accounts, mappings, fiscal years): your Finance Manager or Admin.
- A blocked invoice send (credit limit): a Finance Manager or Admin who can approve the override.
- Postings landing in the wrong account: check Account Mappings first, then the specific document's client/supplier account.
- Locked period ("can't post to this date"): the fiscal year is closed — talk to your Finance Manager.